Frequently asked questions and answers are listed here.

    • How do I register at ‘Minna no Kyozai’ website to become a user?
      You can register here.
    • Do I need a certification or qualification for user registration?
      ‘Minna no Kyozai’ website is aimed at Japanese-language teachers. However, those who are studying to become Japanese-language teachers and those who are interested in Japanese-language education are all welcome to register. Please carefully read Register, please! before registering.
    • Is there a fee for user registration?
      There is no fee for user registration. Content is also free of charge.
    • Why is user registration necessary?
      There are two reasons. One is to protect the copyright of materials and ideas provided by The Japan Foundation and other users. The other reason is to enable Japanese-language teachers using this site all over the world to exchange information.
    • I do not want other users know my email address or the name of my organization.
      When you register you can choose whether or not to disclose your name, email address and name of your organization, to other users of ‘Minna no Kyozai’ website. You can also change the settings to disclose or not disclose your information on Profile of My Page after registration. You can register without entering name of your organization.
    • Can I share my user ID with colleagues at the same school?
      Please individually register as a user. You can register materials and ideas you are interested in using as well as view comments and ideas you contributed on My Page. There is no maximum number of users per school. If your school has only one computer, having different IDs allows users to have their own My Page.
    • Confirmation e-mail does not come after user registration.
      If you do not receive the confirmation e-mail, the following causes should be considered.

      ・The e-mail address you registered includes an error.
       - Please re-register.

      ・The confirmation e-mail is isolated in a spam folder, etc.
      - Depending on your provider, etc., there are cases where the confirmation is judged as "spam mail".
      Please check the spam folder.

      ・The domain or address is set up as designated reception.
       - Please set up as follows so that the mail can be received.
        ・For domain designation "minnanokyozai.jp"
        ・For address designation "kyozai[at]minnanokyozai.jp"

      If you still do not receive the e-mail, please inquire from "Inquiry".
    • I forgot my user ID.
      You can retrieve your user ID on the For users who forgot user ID or password page. Enter your registered email address in the “For users who forgot user ID” section and press the “Send” button. Your user ID will be emailed to your registered email address.This service is only available for registered addresses. If you have forgotten your registered email address, please re-register as a user here.
    • I forgot my password.
      You can reset your password on the For users who forgot user ID or password page. Enter your user ID and registered email address in the “For users who forgot password” section and press the “Send” button. You will receive a message containing a URL for resetting your password at your registered email address. Access the URL listed in the message and reset your password.This service is only available for registered addresses. If you have forgotten your registered email address, please re-register as a user here.
    • I forgot both my user ID and password.
      Please first retrieve your user ID and then reset your password on the For users who forgot user ID or password page.Retrieving your user ID and resetting your password are only available for registered addresses. If you have forgotten your registered email address, please re-register as a user here.
    • Although I pressed the "Send" button on the "For users who forgot their user ID or password" page, the mail has not arrived.
      If you do not receive the e-mail from "Minnanokyozai" website, the following causes should be considered.

      ・The entered e-mail address is incorrect
       - Be careful of extra spaces, upper case and lower case letters, and try again.

      ・The entered e-mail address is not the mail address you registered.
      - Enter your e-mail address for user registration.
      If you have forgotten your registered email address, please re-register.

      ・The confirmation email is isolated in a spam folder, etc.
      - Depending on your provider, etc., there are cases where the confirmation is judged as "spam mail."
      Please check the spam folder.

      ・The domain or address is set up as designated reception.
       - Please set up as follows so that the mail can be received.
        ・For domain designation "minnanokyozai.jp"
        ・For address designation "kyozai[at]minnanokyozai.jp"

      If you still do not receive the e-mail, please inquire from "Inquiry".
    • I registered as a user but cannot log in.
      When there is a delivery error of The Japan Foundation’s email magazine at your registered email address, use of the site may have been suspended in order to protect copyright. If this seems to be the case, please contact us at Inquiry. When the message “please log in” appears when you move to another page after already logging in, your browser (such as Internet Explorer) may be set not to accept cookies; please change the settings so that the browser will accept cookies. You can review how to change settings with the browser help function, or contact us at Inquiry if you have a question about changing the settings.
    • I want to change my user ID or screen name.
      Your user ID and screen name cannot be changed. If a change is absolutely necessary, please cancel your membership and re-register. To cancel your membership, please contact us at Inquiry.
    • I want to change my password.
      You can change it on Profile of My Page.
    • My organization has changed.
      Please make the change on Profile of My Page.
    • My email address has changed.
      Please make the change on Profile of My Page.
    • I want to stop receiving the email magazine.
      You can change the settings on Profile of My Page.
    • I want to cancel my membership.
      From the Inquiry page, please send us the message “I want to cancel my membership.” Once you cancel your membership, all your registered information will be deleted from the database after a certain period of time. For this reason, registered content cannot be recovered. When you want to use ‘Minna no Kyozai’ website again after cancellation, please re-register.
    • I want to cancel my membership in Minna no Kyozai but not in ‘Minna no Kyozai’ website.
      If you cancel your ‘Minna no Kyozai’ website membership, you will not be able to log in to ‘Minna no Can-do’ website. You cannot cancel membership in only one of the sites.
    • I want to contribute photos I took and handouts I prepared for my class. How can I send them?
      Thank you for your offer. Please send them from Send Materials/Ideas in Forum.
    • I want to send comments on materials and ideas on this site.
      Please send from “Send Comments” at the bottom of each materials and ideas. If you have used the materials, please let us know the details, such as how you used the materials, what you liked about the materials or ideas, and how your learners responded to them.
    • How is copyright of contributed materials and ideas handled?
      Copyright belongs to users who wrote and contributed the materials and ideas. Other users can use materials/ideas free of charge without permission of copyright holders only for the purpose of Japanese-language education and the following non-commercial use.
      • Download and save on users’ PC
      • Copy without modification and make teaching materials such as worksheets for in-class activities
      • Modify and create teaching materials such as worksheets for in-class activities
    • I want to use the resources of the ‘Minna no Kyozai’ website for handouts distributed during class. Do I need to ask for permission?
      You do not need to ask for permission when using any the resources of the ‘Minna no Kyozai’ website during class activities.
    • I want to use the resources of the ‘Minna no Kyozai’ website to make online teaching materials. Do I need to ask for permission?
      If you want to use the resources of the ‘Minna no Kyozai’ website to make online teaching materials, or release your teaching materials containing the resources of the ‘Minna no Kyozai’ website on online platforms, please ask for permission in advance. Please contact us through the Inquiry and provide us with the information listed below.
      • Item number of the resource of interest
      • URL of the website (if it already exists)
      • Objectives and summary of the website
        (How to access the website; public view or private view, target audience, etc.)
    • I am making Japanese-language teaching materials that will be sold for a fee. Can I use the resources on the ‘Minna no Kyozai’ website?
      If you want to use the resources of the ‘Minna no Kyozai’ website in making Japanese-language teaching materials to be sold for a fee, please ask for permission in advance. Please send a written statement containing the following information to the nearest overseas office of The Japan Foundation. If you live in a country where there is no overseas office of The Japan Foundation, please contact us through the Inquiry.
      • Item number of the resource of interest
      • Title of teaching material to be created
      • Name of author
      • Publisher name and contact information
      • Expected sales price
      • Expected publication time
      • Expected number of copies printed
      • Outline of teaching material
    • I logged in to ‘Minna no Kyozai’ website with my ID and password for ‘Minna no Can-do’ website. Can I make an inquiry regarding ‘Minna no Can-do’ website from ‘Minna no Kyozai’ website?
      Please inquire regarding ‘Minna no Can-do’ website from ‘Minna no Can-do’ website.
    • What is ‘Minna no Can-do’ website?
      It is a database of Can-dos, which you can search and download Can-dos. Click here for ‘Minna no Can-do’ website.
    • Display of the material generates an error.
      Please check the OS and browser of your device.
      Currently, Microsoft Edge cannot display the material screen.
      If you are using Microsoft Edge, please use one of the following browsers:

      Recommended browsers:
      ・Internet Explorer 10 or later
      ・Firefox 38 or later
      ・Google Chrome 51 or later

      If you encounter an error while using a recommended browser, after checking the type of device and the version of the operating system and browser you are using, please contact us from "Inquiry".
    • I cannot download the materials.
      After checking the type of device and the version of the operating system and browser you are using, please contact us from Inquiry.